Skip to Content

Privacy Policy


Given the widespread use of new communication tools, it is important to remain vigilant when it comes to safeguarding individual privacy. That is why we are steadfast in our pledge to protect the personal information in our possession in accordance with federal anti-spam legislation.

Réseau Mentorat and the Fondation de l'entrepreneurship will not sell, trade, rent, give or otherwise disclose personal, confidential information to a third party or other divisions of Réseau Mentorat or the Fondation de l'entrepreneurship.


Collection of Personal Information

We collect the information listed below for transactional purposes. We also collect other data used to create a personal profile for mentors and mentees [SS3] in order to facilitate pairing and communication with and between members.

We ask for the following details to process transactions:

  • Title   
  • Last name
  • Given name
  • Company name
  • Mailing address
  • Postal code
  • Email address
  • Phone numbers

Transactions are processed via the servers of the online payment services provider (PayPal).


Credit Card Numbers

The personal information we collect is gathered using forms and the interaction between you and the website. We also use cookies and/or log files to compile information relevant to you.


Forms and Interactivity

Your personal information is gathered through forms, namely:

  • Membership form (mentor/mentee) published on the website
  • Réseau Mentorat newsletter subscription form

We use this information for the following purposes:

  • Order tracking/follow-ups
  • Information and special offers
  • Statistics
  • Contact
  • Website management (layout, structure)

Your personal information is also collected via the interactivity established between you and our website in the following way:

  • Statistics
  • Contact section
  • Website management (layout, structure)

We use this information for the following purposes:

  • Correspondence
  • Information and special offers

Log Files and Cookies

We use log files and cookies to collect certain information, specifically:

  • IP address
  • Operation system
  • Pages visited and requests made
  • Login date and time

These types of files are used to:

  • Improve service and personalize the online experience
  • Analyze statistics


How We Collect and Use Your Personal Information

There are essentially two types of data that we can collect when you use our site: 1) anonymous data that is automatically collected by third-party tools and 2) personal data that you provide directly to us through our online forms. These two types of data are in no way related.

Personal Data (Active Data Collection)

Personal information is information that can be used to personally identify you (name, mailing address, email, postal code and telephone number). No personal information will be collected about you unless you have specifically provided your consent by way of an online form submitted to register for a service through our website. You may opt out of providing us with any such information at any time. However, some contact information may be required to register for a service offered through our website or to communicate with you, e.g., if you wish to receive our publications, sign up for a newsletter or submit an enquiry to us. All information collected will be used in relation to the specific request and any business relationship that may arise from the request.

Anonymous Data (Passive Data Collection)

We use analysis tools and other third-party technologies such as Google Analytics to automatically collect non-personal usage-related information when you use our site and/or our services.


Use of Cookies

In certain cases, we receive information that cannot be used to specifically identify you, such as the type of Internet browser you use, the type of operating system you use, and the Internet domain name and/or Internet service provider that you use to access this site. This type of data is collected by means of a standard technology known as “cookies.” Cookies are small data files that are downloaded to your computer when you visit a specific website. By assigning a unique data ID to each visitor, the website can recognize users of the site in an anonymous manner. Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences and generally improving the user experience. They can also help to ensure that advertisements you see online are more relevant to you and your interests. You may opt out from cookies at any moment on your device. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. However, some website features may require cookies to work properly.

Google Analytics

We use Google Analytics to help analyze how visitors use this site. Google Analytics uses cookies. The anonymous information generated by Google Analytics cookies about your use of this website is transmitted to Google. This information is then processed to compile statistical reports on activity on this website only. We use these reports to evaluate aggregate visitor usage so that we can optimize the content, and its marketing, to better cater to your needs and interests. You may deactivate the transmission of anonymous data to Google Analytics at any time by visiting the Google Analytics opt-out page:
Google Analytics Demographics and Interests Feature
At the Fondation de l’entrepreneurship, we are committed to ensuring that our website contains content that is valuable and useful to the users who visit it. To assist us in this, we have implemented Google Analytics demographics and interests reporting features on our website. These tools allow us to review anonymous data regarding the gender, age and interests of website visitors and adapt our website content to better reflect their needs and interests. Although this information is collected through your Google ad settings, it is not provided to us in a personally identifiable format.


Audience Lists and Remarketing

We use features that allow us to create remarketing audiences. These features use cookies. This makes it possible for ad servers associated with the Google ad platform to deliver targeted ads based on your interests, as determined by the content you have viewed on our site.
This feature can be turned off in your Google account settings:


Information Sharing

The Fondation de l’entrepreneurship will not disclose, sell or lease any personal information provided through this site to a third party unless required by law. We may need to disclose personal information to a business partner so that they can perform duties directly related to the reason for which you provided the information to us in order to take advantage of a service offered through our site. Anonymous data used by Google Analytics may be shared with other departments within Google, which may in turn use this information to contextualize and personalize ads on its advertising network.

Right of Objection and Withdrawal

As a mentor or mentee, you may choose to make your personal profile private and therefore off limits to everyone except the administrators of the website’s mentoring service. We are committed to honouring your right to object and withdraw your consent regarding the use of your personal information.

The right of objection gives website users the option to refuse use of the personal information collected for some or all of the specified purposes.

The right of withdrawal enables website users to opt out of a database or list, e.g., a mailing list, and ask for their personal information to be removed.

To exercise these rights, contact us at:

Site Operator and Data Owner 

250 Grande-Allée West, #6, Quebec City, Quebec  G1R 2H4

Privacy Officers

Rina Marchand
Senior Director, Content and Innovation
514 873-3262, ext. 226


Manon Trépanier
Senior Director, Administration and Human Resources
418 646-1994, ext. 273

Right of Access

We recognize the right of individuals to consult, modify or delete information concerning them.

To exercise these rights, contact us at:

65 Sainte-Anne Street, 10th Floor, Quebec City, Quebec  G1R 3X5


The personal information we collect is kept in a secure environment. All people working for us are bound to maintain the privacy of your information.

The following measures are used by Réseau Mentorat and our online payment service provider to protect your personal information:

  • SSL (Secure Sockets Layer) protocol
  • SET (Secure Electronic Transaction) protocol
  • Access management – authorized personnel
  • Access management – concerned individuals
  • Network monitoring software
  • Data backup
  • Digital certificates
  • Identifiers/passwords
  • Firewalls.


We are dedicated to maintaining a high degree of confidentiality using recent technological innovations to protect the privacy of your transactions. However, since no mechanism is 100% safe, it is important to remember that an element of risk is always present when using the Internet to transmit personal information.

We do not guarantee the total efficiency or security of the Réseau Mentorat website. Despite our best efforts, it is possible that a hacker may break into the server. As a result, you must always bear in mind BEFORE USING YOUR IDENTITY TO BROWSE THE WEBSITE OR ENGAGE IN A TRANSACTION on that someone with malicious intent could potentially gain access to Réseau Mentorat’s servers and make use of members’ personal information for their own gain. UNDER NO CIRCUMSTANCES will Réseau Mentorat  or any of our administrators be held accountable for acts of computer hacking or liable for any damage or loss incurred by a Réseau Mentorat user. The website may experience occasional breakdowns and programming errors caused by updates or events beyond administrators’ control. When making an online purchase, you can check whether you are in secure mode by making sure the URL (the address displayed in your browser) starts with https :// rather than http ://.

Security of Online Transactions

Personal and credit card information entered on the site is transmitted electronically in a format that cannot be intercepted, altered or decoded by a third party as it is encrypted to ensure its confidentiality.

Réseau Mentorat complies with SSL encryption standards, which have been developed to ensure the secure transmission of transaction information. Payment is made directly through PayPal.

Réseau Mentorat does not store credit information on any transaction. In the event of a membership fee refund, Réseau Mentorat will carry out the transaction via its online payment service provider (PayPal), the sole holder of encrypted transaction-related information.



We pledge to uphold the Quebec Act Respecting the Protection of Personal Information in the Private Sector.

Anti-Spam Legislation

We abide by all provisions of federal anti-spam legislation.